Customer Expert for well known e-commerce - Swedish speaking - Chania, Crete
- Eskilstuna, Södermanland
- Permanent
- Heltid
Work model: On-site
Location: Chania
Employment type: Full-timeJoin the customer experts’ team and become part of a ‘Great Place to Work’ Certified CompanyAre you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.The job:
- Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete
- You’re ready to relocate to sunny Greece
- You speak swedish fluently
- You have strong English skills – both written and spoken
- You’ve got an excellent eye for the detail
- Problem-solving is your superpower
- You can stay calm and professional - even when things don’t go as planned
- Customer support experience is nice to have, but not a dealbreaker!
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses and accommodation)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits
- Full paid training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses