Branch Engagement Manager - EMEA

Securitas

  • Gävle, Gävleborg
  • Permanent
  • Heltid
  • 2 dagar sedan
FöretagsbeskrivningSecuritas har en viktig roll i samhället och förvaltar ett av Sveriges viktigaste uppdrag - att skydda och hjälpa människor att känna sig trygga. Nu har du chansen att bli en del av Sveriges största säkerhetsföretag.Som landets största arbetsgivare i vår bransch kan vi erbjuda dig utvecklingsmöjligheter och variation som få andra företag kan. Vi strävar efter ett enhetligt ledarskap med balans mellan förväntningar och förutsättningar. Tillsammans hjälps vi åt att bygga högpresterande och engagerade team genom mångfald och inkludering. Som en nyckelperson hos oss har du möjligheten att skapa en balanserad och positiv kultur där medarbetarna får ta plats och coachas till att prestera på toppen av sin förmåga.Du tar hand om människors säkerhet - Securitas tar hand om dig.Om rollenAbout the roleThe datacenter Branch Engagement Manager (BEM) is a critical role that will support the European region with ensuring high quality servicey deliver by Securitas branches and their certified partners on a multi $100M global client account. This person will drive program performance by providing training, support, and insights to security operations managers, finance team, human resources teams and branch teams. They will serve as the primary point of contact for all branch program matters, working with Securitas regional and area leadership teams. The successful candidate must be able to thrive in a global, fast-paced environment.This role provides subject matter expertise for the account requirements including but not limited to officer selection, recruitment, invoicing, safety engagement and pre-assignment client-required training. The BEM will act as a datacenter ambassador at the branch, helping to implement processes and execute datacenter-specific account requirements. They will ensure the delivery of quality services and manage operations efficiently and effectively to achieve excellent customer service, operational excellence, and profitability.What you´ll doYou will act as the datacenter subject matter expert on Branch Standard Operating Procedures (SOPs) and be responsible for evaluating SOP effectiveness and adherence while providing informed recommendations for improvement. The position also plays a key role in standardizing processes, practices, and service delivery for the account in close partnership with branch management. Acting as the primary point of contact for Regional Security Manager (RSM), the role addresses issues such as staffing, invoicing, safety, uniforms, equipment, wages, and other branch-specific processes.The role also monitors compliance with appropriate staffing levels and ensures that site scheduling aligns with client requirements while controlling labour costs. The individual will train and coach Securitas regional and area leadership, as Document: Branch Engagement Manager - EMEA Version/Date: 1.0/July 1, 2025 . well as branch personnel, on the specialized requirements of the datacenter environment, increasing visibility and alignment across teams. This includes championing new initiatives and acting as a change agent for branches, while building and facilitating teamwork and partnerships across business units to drive results through collaboration.The BEM will monitor key metrics-including branch scorecards, operational performance, and financial indicators-and make proactive recommendations for enhancementKravspecifikationWhat you need to applyThe ideal candidate will possess a bachelor's degree in business, management, or a related field, along with 5+ years of progressive experience in physical security, contract security, or client account management. An equivalent combination of education and experience may also be considered. A strong background in staffing support is required, with 3-5 years of hands-on experience in recruitment and workforce planning. Prior exposure to datacenter environments is highly desirable.The BEM must demonstrate strong leadership capabilities, including the ability to influence without authority, align stakeholders around shared goals, and motivate team performance. You should be skilled in coaching, delegating, and resolving issues constructively while fostering a positive and productive work environment. A strong customer service orientation, the ability to adapt to change, and a commitment to continuous improvement are also essential.Excellent verbal and written communication skills are required to prepare professional materials, facilitate meetings, and deliver clear, impactful presentations to a variety of audiences, including executive leadership. The ability to quickly build relationships and collaborate effectively across multiple teams is critical. You must be capable of managing multiple priorities in a fast-paced environment while maintaining composure under pressure. Familiarity with profit and loss management, scheduling, and service delivery performance is also important.The extra stuffThis position involves travel (30% of the time), so a passion for travel (and a valid passport) and the flexibility to accommodate domestic and international trips are a must. This role may have to work nights and weekends to support high priority events in a 24/7 global security environment. All applicants to this role mut have reliable means of communication, reliable means of transportation (public or private) to get to/from work, the legal right to work in the country where the position is located, and the ability to speak, read and write in English proficiently. Candidates must also be willing to undergo the company's pre-employment screening process, which includes a background check and possibly drug screening.Ytterligare informationVi tar endast emot ansökningar via vårt rekryteringsverktyg. Vi jobbar med löpande urval, så om du är intresserad av tjänsten - skicka din ansökan redan idag!Har du frågor kring rollen är du välkommen att höra av dig till kontaktperson:För anställning inom Securitas Sverige AB krävs det att du har godkända betyg från gymnasiet i svenska och engelska samt blir godkänd av Länsstyrelsen för anställning i auktoriserat bevakningsföretag enligt Lag (1974:191) om bevakningsföretag (den ansökan görs av Securitas). Beroende på befattning kan även säkerhetsprövning enligt Säkerhetsskyddslag (2018:585) bli aktuell. För att utreda och bedöma om du uppfyller kraven för att bli godkänd enligt respektive författning sker en bakgrundskontroll. Bedömningen avser laglydnad, lämplighet, pålitlighet, lojalitet samt eventuella sårbarheter. Uppgifter som inhämtas kan ex. komma från dig själv, öppna källor eller myndigheter. Vi tillämpar en helhetsbedömning vid prövning av lämplighet för respektive befattning.För de flesta roller krävs även B-körkort.Som Sveriges största arbetsgivare inom bevakningsbranschen krigsplacerar Securitas Sverige sin personal. Detta innebär i korthet att du som anställd kommer, i händelse av krig, ha kvar din anställning och arbetsledas av Securitas.Mer info om Securitas som arbetsgivare och vår rekryteringsprocess hittar du på securitas.se

Securitas