Swedish Speaking Corporate Customer Advisor

• Deliver top-tier support to Swedish-speaking corporate clients via multiple communication channels including phone, email, and live chat.
• Respond to customer inquiries regarding corporate accounts, product information, and service-related concerns.
• Build and maintain strong relationships with clients by addressing their needs with professionalism and efficiency.
• Inform corporate customers about the company’s products and services to maximize their experience and satisfaction.
• Record all customer interactions and manage inquiries using the CRM system for accurate tracking and performance reporting.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Collect and analyze client feedback to identify opportunities for service enhancement.

• Fluency in Swedish and English, both written and spoken.
• Experience in customer service, preferably in a corporate or B2B setting.
• Understanding of corporate customer needs with a professional approach to service.
• Strong communication and interpersonal skills with a commitment to customer satisfaction.
• Familiarity with customer service applications, alongside proficiency in Microsoft Office Suite.
• Ability to analyze situations and provide effective solutions in a fast-paced environment.
• Flexibility to work varying hours, including evenings and weekends if necessary.

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Patrique Mercier Recruitment By Nellie