Swedish Speaking Fashion Customer Support Agent
Patrique Mercier Recruitment By Nellie
- Sverige
- Permanent
- Heltid
- Assist Swedish-speaking customers with inquiries about products, orders, and other fashion-related questions through various communication channels.
- Provide tailored styling advice and product recommendations suited to individual customer needs.
- Efficiently resolve customer issues and complaints, ensuring a seamless shopping experience.
- Accurately document customer interactions to maintain a thorough record of inquiries and resolutions.
- Collaborate with other teams to stay updated on merchandise and promotional campaigns.
- Identify customer feedback and suggestions for potential improvements in service and product offerings.
- Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance.
- Fluency in Swedish and English, both written and spoken.
- Experience in customer service, ideally within the fashion industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and ability to work well under pressure.
- A keen eye for fashion trends and a passion for the industry.
- Familiarity with CRM systems and relevant software applications.
- A positive attitude and a commitment to delivering exceptional customer service.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...