Playtest & Community Manager

ZeniMax Media Inc.

  • Uppsala
  • Permanent
  • Heltid
  • 2 månader sedan
Overview:MachineGames is looking for a Playtest & Community Manager to oversee and drive or internal and external playtests and also managing our communities across several platforms.To thrive in this role, we believe you as a person are both heavily detailed organized, and great at overseeing both the bigger picture and the smaller objectives simultaneously. You are a great communicator and enjoys being the driving force and collaborator between multiple teams and departments if needed to ensure smooth deliveries and play sessions.You enjoy engaging with players and create fun and engaging community-driven events.Our studio is located in central Uppsala, Sweden which is a small and vibrant city 40 minutes north of Stockholm with a historical heritage reaching back to pre-medieval times.Our studio has a legacy of being down to earth and free from big egos, our everyday work as well as our long-term goals are driven by our values:- We value Team performance over individual performance
- We practice an open door policy
- We deliver what we promise
- We give constructive and actionable feedback
- We practice ownership and accountability
- We learn from our mistakes.This is a permanent onsite position starting as soon as possible, where we offer the possibility to work in a hybrid capacity. We will support your relocation and/or application for work permit if you have a non-EU passport and/or are not currently residing in Sweden.Responsibilities:
  • Plan, prepare, run, oversee and participate in playtests.
  • Support defining objectives and finding conclusions from playtests.
  • Organize and support developer-focused community activities such as live streams, AMAs, Q&A sessions, and in-person meetups.
  • Assist in community communication during game launches, major updates, and high-pressure situations.
  • Oversee community spaces and manage content calendars (e.g., dev diaries). Supervise community ambassadors and ensure community guidelines are upheld.
  • Coordinate beta testing initiatives, gather player feedback, and assist QA teams with bug tracking and reporting when needed.
  • Plan, coordinate, support and execute community-driven events and contests to foster player involvement and grow the community.
  • Track and report on community sentiment to inform and improve current and future engagement strategies.
  • Collect, analyze, and compile player feedback to provide actionable insights to the development and publishing teams.
  • Identify and escalate emerging community concerns and lead initiatives to address them proactively.
  • Collect and organize playtest feedback to show whether upcoming changes accomplish their specific goals.
  • Manage test plans for future tests and defects uncovered during playtests.
Qualifications:
  • Played FPS games at a high level.
  • High-level understanding of micro and macro decisions required to optimize FPS gameplay.
  • Proven previous experience in a role where your expertise can be transferred into this role.
  • Excellent communication skills in English, in both written and verbal form.
  • Played FPS games at a high level.
  • High-level understanding of micro and macro decisions required to optimize FPS gameplay.
  • Proven previous experience in a role where your expertise can be transferred into this role.
  • Excellent communication skills in English, in both written and verbal form.
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ZeniMax Media Inc.