Sales Operations & Process Manager
Haglofs
- Stockholm
- Permanent
- Heltid
- Support the Head of Distributor Sales & Sales Operations in driving smooth operations across global sales for WHS and Distributors
- Ensure close collaboration between departments to streamline processes, remove bottlenecks, and improve operational efficiencies.
- Work cross-functionally with Product, Marketing, Operations, Finance, and other key stakeholders to execute the go-to-market process effectively.
- Track and manage key sales KPIs, forecasting, and sales performance metrics to ensure alignment with company goals.
- Act as the primary coordinator for sell-in readiness, ensuring distributor partners and internal teams are aligned on launch timelines.
- Customer Agreement Process owner
- Operational management of distributor relationships in Europe and ensure distributor integration in GTM process.
- Support performance tracking, reporting, and feedback loops to ensure distributor engagement and sales effectiveness.
- Own and develop sales processes, tools, and systems to enhance efficiency.
- Act as the system owner for Elastic, ensuring seamless integration and functionality within the sales process.
- Drive and implement developments within sales segmentation, classification, and distribution strategy.
- Lead process standardization initiatives to ensure scalable and efficient sales operations.
- Project manage key sales meetings, GTM milestones, and distributor engagement events.
- Drive implementation and follow-up on strategic initiatives aimed at improving topline growth, margin, and sales execution.
- 7+ years of experience in a sales operations or commercial role, preferably within the outdoor, apparel, or consumer goods sectors.
- Strong analytical skills and experience in sales forecasting, process optimization, and KPI tracking.
- Experience working in international distributor sales environments.
- Demonstrated ability to lead cross-functional initiatives and execute strategic sales processes.
- High-level proficiency in MS Office, Excel, and sales reporting tools.
- Fluent in English; additional languages are a plus.
- Need to be able for travels within EU.
- Driving license
- Results-driven: Focused on delivering measurable improvements in sales efficiency and performance.
- Collaborative: Works effectively across teams to align strategies and streamline processes.
- Problem solver: Comfortable tackling operational challenges and developing innovative solutions.
- Highly organized: Manages multiple priorities and projects efficiently.
- Adaptability: Thrives in a fast-paced, evolving business environment.
- A genuine passion for the outdoors and nature, and an understanding of outdoor culture and lifestyle