Sales Associate Stockholm
- Stockholm
- Permanent
- Heltid
- Be the client's first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
- Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
- Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
- Call on current & potential customers to establish & maintain client relationship and to inform about new products & services
- Identify & handle client enquiries and concerns
- At least 5 years of relevant customer facing experience in luxury retail or another high-end service environment
- A true passion for people & service
- A team player attitude to reach a common goal & go the extra mile
- Fluent Swedish and English
- The ability to adapt to different cultures & a real sense of empathy
- Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)
- To be up to date on luxury market trends and social media activity
- An experienced team with great spirit and high standards
- A growing company with a strong family base and values
- Training adapted to your needs