Technical Support - Telecom

IKEA

Älmhult, Kronoberg
Tillfälligt
Heltid

12 dagar sedan

Technical Support - Telecom"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."LocationÄlmhultEmployment typeFull Time TemporaryDepartmentAdministration & Support ServicesDeadline2024-05-05You already applied for this job.Candidate profile (text) - Default language DOES YOUR JOB WISHLIST LOOK LIKE THIS?

Exciting and developmental work in a complex and ever-changing environment of mobile phones, switchboards and other technical areas connected to the telecom industry
Freedom with responsibility
Providing service and helping customers achieve their goals

Wonderful! Let me share some good news.My name is Linus Hultqvist, and I am the Workplace Operations Manager at Ingka AB. I am currently looking for a colleague to join our team. We are a team of 3 persons working with telecom solutions within Workplace Services and Operations.
With us, you'll have the opportunity to work with your passion for service and support alongside fantastic colleagues in a dynamic environment. We support each other as a team and challenge ourselves to grow.
OUR WISHLIST:
Naturally, my colleagues and I have some wishes:

Education or equivalent working experience in telephony, network, IT toolsets and a good knowledge in Office 365, specially Excel.

Have a positive attitude to changes, a willingness and curiosity of relevant technical standards, trends, and innovations and by that renew and improve to find the best telecom solutions for the future together in deep collaboration with the product responsible.

Experience working in or support projects

Proficiency in both spoken and written Swedish and English

Since you'll be working in a team and engaging in ongoing dialogues with both customers and suppliers, we believe you're skilled at building relationships, sharing knowledge, and collaborating with others. You can prioritize effectively and plan your work. But most importantly, you share the IKEA's values and show it through your communication and actions in everyday life!A DAY IN OUR LIFE!
Together with your colleagues, you will provide professional end-user technical support for IKEA co-workers at all Ingka companies in Sweden.
Your main responsibilities include:

Co-ordinate, execute, support and follow-up different activities and costs within mobile telephony in connection to the needs of the Ingka.
Administrate subscriptions from start-up until closure and everything in between.
Be operational responsible for and securing that the technical solutions connected to telephony are working according to customer needs and IKEA guidelines.
Be a specialist in the field of the telephony and keep up with latest trends and technical development.

Within Workplace Operations, we always strive to improve and find smarter ways to carry out our tasks. Therefore, we see that you, enjoy challenges and are driven to identify and implement improvements. A part of your role also involves ensuring that routines and processes are well-documented.OUR TEAM AT IKEA
Ingka AB is a service company and one of the first companies founded by Ingvar Kamprad. Every day, we deliver services and expertise in HR, Finance, Legal, Workplace and Real Estate to other IKEA companies. This allows them to focus on their core business. Together, we contribute to creating a better everyday life for many people!
Within Workplace Services, approximately 100 employees work on tasks such as restaurant services, reception, office support, transportation, events, archives, and security.QUESTIONS ABOUT THE POSITION? LET'S CONNECT
The position we offer is a full-time temporary position (1 September 2024 -31 May2025) with placement in Älmhult.
If you have any questions about the position, feel free to contact the recruiting manager, Linus Hultqvist, linus.hultqvist3@ingka.ikea.com.
For inquiries related to the recruitment process, please reach out to recruiter Ulrika Petersson at ulrika.petersson4@ingka.ikea.com.We will fill the positions as soon as we find the right candidate, so please submit your application promptly, but no later than 5 May.We look forward to receiving your application!Why you will love usFrom the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

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