
Engagement Manager - Pharma/ MedTech
- Malmö
- Permanent
- Heltid
As an Engagement Manager - Pharma/ MedTech you will be responsible for providing leadership and direction to achieve the company's growth and transformation. You will identify opportunities to drive engagement and build engagement plans that are aligned with the business strategy. As Engagement Manager you will be accountable for client engagement and client satisfaction on a day-to day basis including scope, time, budget, and quality.As an Engagement Manager you will:
- Managing Capgemini and Client expectations
- Ensuring compliance to engagement delivery requirements (contracted scope, time, budget and quality)
- Addressing all client requests and concerns
- Building relationships and collaborating with clients
- Managing the engagement strategy
- Tracking and managing all engagement metrics
- Providing regular reporting on engagement performance
- Extensive experience from the Life Science Industry (Pharma/ MedTech)
- Understanding of IT application maintenance & support services for cloud as well as on premise enterprise systems
- Understanding of DevOps, ALM, and other software development processes, methods and tools
- Experience in GxP
- Proven track record in operational management and in project delivery
- Ability to manage customer expectations
- Communication and people management skills
- Problem solving skills
- Crisis management skills
- Project management certification is a plus
- Certification in frameworks like ITSM and ITIL is a plus
- We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
- At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
- We support your personal development and offer an education library with more than 250 000 (!) courses and educations and certifications.
As part of our recruitment process, identity verification or background checks may occasionally be conducted.#LI-MS8About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want |Ref. code: 317931Posted on: Sep 3, 2025Experience Level: Experienced ProfessionalsContract Type: PermanentLocation:Malmö, SE Stockholm, SE Göteborg, SEBrand: Capgemini EngineeringProfessional Community: Delivery Excellence