Team Leader - Onsite Support SE & FI, IT Services - Linköping, Jönköping, Götene

Solna, Stockholm
Permanent
Heltid

8 dagar sedan

Are you willing to join a team of professionals, working in the direct customer interface, and bring your contribution to making the Arla IT Services excel in the eyes of our customers and collaboration partners?Do you have a track record of excelling not only as a people manager, but also in supporting stakeholders across the organization? Are you good with both, people and technology? If yes, we have an open position as Onsite Support Team Lead to be responsible for Onsite Support in Sweden and Finland.How will you make an impactArla IT Onsite Support is part of Arla IT Services, that runs, maintains and optimizes Arla's IT services. Our department, Onsite Support, works in direct customer interface, providing support and guidance to Arla's end users, and ensuring that they can get their work done without IT issues.As a Team Lead, you will be leading a team of professionals in Sweden and Finland, as well as supporting the end users yourself. You have the supervisory responsibility for a team of professionals, where you apply your own, and the team's broad knowledge of a specific discipline or advanced knowledge of specific technical/operational practices.

Prioritizes and assigns tasks to ensure that the team's resources are used effectively and that work schedules and targets are met. Set and achieve day-to-day objectives.
Ensure policies, standards and procedures are followed by the team, customers, and stakeholders.
Coordinate the teams tasks with your business peers and colleagues.
Deliver and support end user solutions in close cooperation with business/IT colleagues.
Support the end users in their daily IT issues.

You will have a reporting line to Regional Operations Manager, who in turn reports to VP, IT Services.What will make you successfulYou thrive in managing your stakeholders and have a personal drive to succeed - together with others. You have a track record of successful stakeholder management and ideally an understanding of IT Services teams, procedures and stakeholders. As a leader and a team player, you possess good collaboration and communication skills (also in English). You are open minded and positive towards new tasks and able to set direction for the team, end users and other stakeholders. Not least, you are persistent, diplomatic and ready to challenge. Since your team and end users are in different countries and locations, some domestic and some international travel will be required to be successful in the role.Preferably you live in the area in or around Jönköping, Linköping or Götene.What do we offer?At Arla, we believe in fostering a diverse and inclusive workplace where everyone feels valued and empowered. As part of our team, you will have opportunities for professional growth, development, and the chance to make a significant impact on the dairy industry.Arla Foods has collective agreements, and we always ensure to offer good and competitive working conditions. In addition to that, safety and working environment are our top priorities, which is why we, among other things, conduct random drug and alcohol tests.Would you like to join us?If you want to facilitate innovation and help shape the industry, then seize this exciting opportunity. Please apply as soon as possible as we will process applications on a continuous basis and close the recruitment once right candidate is found.For additional information, please contact the recruiting manager, Senior IT Manager, Antti Jauhola, at anjah@arlafoods.com.Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.Shape the Future of DairyArla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We're passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.#LI-EXT_CAMEN
Ref.: 102325

Arla Foods

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