Google Workspace Specialist

Devoteam

Stockholm
Permanent
Heltid

20 dagar sedan
Snabb ansökan

Company DescriptionDevoteam G Cloud Sweden is part of the international Devoteam group with over 10,000 professionals across 20+ countries. We're a premier Google Cloud Partner and managed solutions provider, bringing expertise and innovation to every project.More than just a company, we're a partner in your success:Workspace team: Our Workspace team is composed of friendly individuals passionate about their work and technology. If you find fulfilment in successfully tackling challenges of this ever-evolving technology we would love to meet you!Values matter: Diversity, inclusion, and continuous learning are woven into our DNA. We believe in empowering individuals and fostering a supportive, growth-oriented environment.Job DescriptionAs a Google Workspace Specialist, you will work within the Google Workspace Service Delivery team to help our customers with their support needs. As 3rd line support, you will be responsible for becoming the trusted advisor for all things Google Workspace for our customer base. In addition, you will be involved in customer projects both technical and change management focused and will help to perform migrations to Google Workspace.You will provide onboarding, training and best practice guidance on how to use the tools at their disposal, accommodating different levels of customers’ technical expertise. In order to assure their satisfaction you will resolve arising technical issues, either by yourself or in cooperation with our team of experts.You will be working with many varied customers from scale ups, retail, technology, gaming and entertainment, to the public sector. Regular customer touchpoints will allow you to maintain a solid overview on the customer status and identify possible business development opportunities.Qualifications

Good knowledge of Google Workspace solutions, preferably confirmed by certification. Experience with managing Microsoft 365 and similar solutions is a big bonus!
Excellent communication and presentation skills befitting a customer-facing role
Ability to provide high-quality customer onboarding and training
Ability to communicate and explain complex technical concepts to varied audiences
Previous experience with IT network or systems administration
Previous experience in support and/or service desk role
Fluent English required; proficiency in Swedish preferred

Additional InformationWe offer you:

Encouragement and support for training and certification, in the form of coaching from other team members, cost coverage, and financial incentives.
Opportunity to work closely with the clients, building lasting relationships and meaningfully impacting the growth of their business
Challenging and rewarding assignments on the forefront of new technology
A hybrid work model as standard, with flexible working hours and location to support your work-life balance.
International, diverse and inclusive team, and access to international G Cloud network
A human-centric and value-based company culture.
Wellness grants for sports activities (5,000 SEK/year).
A modern office in central Stockholm.
Full provision of work tools.
A variety of social events.

About Devoteam G Cloud:
At Devoteam, you’ll find a forward-thinking workspace. We’re big on fostering a culture of continuous learning and career progression. Our team is genuine, inclusive, and ready to welcome you.We keep work hours flexible to ensure you strike that work-life balance just right.Our benefits are built from genuine concern and an eye for balance. Think wellness grants for healthier living, parental leave compensation for invaluable family time, insurance for peace of mind, and some well-thought-out social events to bond with your colleagues. Plus, continuous learning is close to our hearts, so expect a certification program that has your back.
In a nutshell, at Devoteam, we care.

Devoteam