
Multi-Channel Online Sales Manager at BMW Finan
- Sollentuna, Stockholm
- Permanent
- Heltid
- Join a newly formed team where your contributions will help shape our online sales and web strategies and initiatives.
- Enhance B2C & B2B customer satisfaction and loyalty by optimizing the online sales journey and managing customer feedback.
- Develop and implement SEO strategies and website updates to improve online visibility and drive traffic.
- Collaborate with cross-functional teams to enhance the online sales experience across digital channels.
- Utilize data analytics to inform strategies and decisions, ensuring a data-driven approach to online sales management.
- Test and evaluate updates in the online journey when central push updates occur, ensuring a seamless customer experience.
- Work closely with team members to ensure all online touchpoints align with our Corporate Identity (CI) and brand guidelines, acting as an advocate for BMW Financial Services.
- At least 5 years of extensive experience in online sales management, digital marketing, or related fields such as e-commerce, Customer Insights, Business Analytics, or Sales.
- Significant understanding of online customer journey mapping and data analysis, particularly in relation to sales performance metrics.
- Strong communication skills with proven experience in project management and collaboration with cross-functional teams.
- Advanced proficiency in BI Tools (Tableau, Clickview) and strong skills in PowerPoint, Excel, and databases.
- Strong organizational skills and the ability to manage multiple tasks effectively in a fast-paced environment.
- An enterprising attitude, ready to take initiative and contribute ideas that enhance online sales and customer experience.
- Academic background in Business, Marketing, or a related field.
- A creative, entrepreneurial, and self-driven individual with a structured approach to task fulfillment.
- Capable of influencing stakeholders and driving change within the organization.
- Committed to continuous improvement in online sales processes based on insights gathered from customer interactions and feedback.
- Adaptable and flexible, thriving in a fast-paced environment and embracing change as part of the transformation process.
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