Systems Infrastructure Engineer (VMWare)
Qlik
- Sverige
- Permanent
- Heltid
- Installing, configuring, administering, tuning, and troubleshooting VMware including Tanzu, NSX, Aria vSAN and vSphere
- Ensure proper monitoring of application components, including hardware, OS and application levels, for availability and performance. Be able to identify proper responses to alerts and identify monitoring gaps.
- Ability to work from a project plan, identifying steps necessary to complete the assigned task.
- Troubleshoot and resolve issues. This includes working with not only end users but engaging other teams and leading troubleshooting efforts.
- Moderate understanding of Active Directory and other identity platforms (Okta)
- Ability to create and document processes ranging from sever creation to proper response to alerts.
- Handle day to day support activities and must be comfortable in working on production support incidents on a live call with several other support teams, making recommendations, escalating when necessary.
- Aware of High Availability and Disaster Recovery best practices, Veeam experience would be a plus.
- Familiarity with Networking, specifically TCP/IP routing, load balancing theories and standard port assignments.
- Familiarity with cloud technologies such as AWS, Azure, GCP
- After hours work/On Call rotation may be required
- 6+ years of prior work experience in IT, including recent 3+ years of work experience in an enterprise (1000+ server) environment.
- Extensive experience in installing, configuring, administering, tuning, and troubleshooting complex VMware environments.
- Extensive 24/7 Level 2 Support Experience in troubleshooting Production environments
- Ability to respond to critical issues, manage critical trouble tickets and drive towards permanent resolutions.
- Excellent verbal and written communication skills are a must.
- Strong customer service experience Plus:
- Experience in migrating applications from development/test environments to production including customization.
- Active participation in infrastructure architecture, such as hardware sizing, effort estimation and security
- Experience with complex Windows based environments. Secondary skill sets should focus on Unix/Linux based environments.
- Experience with infrastructure-as-code tools such as Ansible and SaltStack.
- Experience with Dell VxRail hardware.
- Experience with alternate virtual environments like OpenStack or Nutanix.
- Sweden - Lund or remote
- Competitive Benefits package
- Flexible working environment
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