Department Manager to our new store at Emporia, Malmö
- Malmö
- Permanent
- Heltid
- Ensuring team members understand the vision and strategy of the store and brand, while creating a culture that ensures that there is a good rapport and partnership between all team members across all departments.
- Delivering and managing company customer service initiatives and achieving results that contribute to brand performance.
- Meeting customer needs while continually searching for ways to improve service, and managing the store in a way that always services the customer first and manages tasks second.
- Driving sales and minimizing stock loss through audit compliance and involvement and analyzing business reports to make commercial decisions/requests which drive the business.
- Partnering with Store Manager to accurately forecast sales and costs and managing store budgets in line with this.
- Developing the team and coaching employees.
- Maintaining professional and technical knowledge of the brand and product, and educating the store team on this.
- Working with the Store Manager to direct the execution of Polo's promotional strategies and programs, assuring that they support Polo Ralph Lauren's sales, marketing, and profit objectives.
- Track record of leading teams and successfully managing turnover of a similar size.
- Customer and people focused with in-depth knowledge of developing and implementing excellence in customer service.
- Strong planning and organizational skills with the ability to multi-task and balance priorities.
- Competent user of Microsoft Office applications (Outlook, Word and Excel).
- Passion for the brand and an interest in fashion.
- Strong business acumen and goal oriented.
- Demonstrated track record of commercial success, leading and developing teams .
- Excellent organizational, planning and time management skills .
- Strong communication skills and able to foster positive business partnerships .
- Action oriented with a proactive approach.
- Passion for the brand and an interest in fashion.
- Fluency in Swedish and English is mandatory, both spoken and written.