Finnish speaking Customer Service Agent - (Full time)

Anyfin

  • Stockholm
  • Permanent
  • Heltid
  • 2 månader sedan
Who we areSince our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health.So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for a Finnish speaking - Operations agent - Full time.What you will be doingBeing an Operations Agent - Full time at our company makes you the core in our operation. Your mission focuses on two major areas: Analyzing and evaluating more complicated customer applications to deliver suitable offers. Handling communication with customers via email, phone, chat and social media. We are truly passionate about being on the customers side and creating an outstanding customer experience. As a part of our tightly knit team you will impact the customer and the success of the company on a daily basis.
  • Providing clear and concise service, both in the written and spoken word.
  • Analyzing and dissecting complex credit applications, all while sticking to our credit policies like glue.
  • Taking on the mantle of assessing worthy candidates for debt refinancing with gusto.
  • Pitching in to finesse our processes and take our customer care game to the next level.
  • In addition to customer service and sales responsibilities, the role includes administrative duties such as ensuring AML and KFM compliance, conducting customer verification, and managing regulatory documentation
Who you areWe would love it if you:
  • Have excellent communication skills in Finnish and English
  • Are keen to learn and willing to take initiative
  • Are self-motivated, fearless and have a great desire to contribute to the team and spread a positive atmosphere around you
  • Have experience in credit risk assessment, financial markets, or regulatory compliance, as well as in customer support, advisory services or sales?"
  • Are willing to work 40 hours/week
What we offerWe offer a modern working environment with our office located in the heart of Stockholm. Our team is diverse, comprising professionals from various countries around the world. At Anyfin the idea of personal development has no limit. Growing at a fast pace we offer you the chance to be part of something truly amazing. With strong backers and a world class team there is no limit to what we can achieve together. We were founded with a vision of challenging and transforming an industry that today is not taking into account the people it is supposed to serve.We are making a change. We have built a company of passionate doers with a curious urge to always do things better and smarter. We innovate, build and iterate. We promise that you will be challenged, pushed to develop your skill set and get the opportunity to work alongside amazing and smart colleagues.You’ll be guided by fearless and experienced country managers who’s seen it all. We know that a great workday starts with the right energy, so you’ll always have access to breakfast, after-work hangouts, and fully stocked refreshment stations. Beyond an inspiring work environment, you’ll get top-tier tech gear, health and wellness perks to keep you at your best, and benefits that truly make a difference. And of course, you'll have plenty of vacation days to relax, recharge, and make the most of your time off.While we've had a good run so far it is what lies ahead that excites everyone that works here, and we are just getting started.We cannot wait to meet you!About AnyfinWho are we?Anyfin is an innovative startup with a mission to help people to become their best financial self. We know that money can be tricky for many, therefore we wanted to create an easier way of understanding and improving your finances.What do we do?Anyfin is a smart financial-app where you get a great overview of your spendings, income, subscriptions and much more. We also provide a service that helps lowering the cost of consumer loans and credits by reducing high interests, and removing unnecessary fees. Overall, the app is a great tool to understand your finances better.What about the future?We are constantly growing and by 2025 we will launch even more services. Fun, huh? Come join our journey and work with ambitious people from all over the world. (Our office is based in Stockholm.)Anyfin is a fintech on a mission to simplify loan repayments and improve the financial well-being of millions. We help consumers reduce the costs of high-interest loans, and take control of their repayment plan.

Anyfin