Store Manager - Swedish Match Flagship Store - Göteborg
Philip Morris International
- Göteborg
- Permanent
- Heltid
- Lead, support and develop team members and lead by example in accordance with our values and principles.
- Responsible for the recruitment and onboarding of new team members (in collaboration with the Community Specialist).
- Build commitment & engagement within the teams and aim for superior D2C (direct to consumer) experiences.
- Responsible for store overall operations (e.g. order management, stock inventory, cleaning and merchandising, scheduling, administration).
- Ensure compliance with Brand Store concepts, marketing code, and ways of working within legal framework.
- Conduct regular team meetings to secure engagement, review progress, address challenges, and ensure alignment with the department's objectives.
- Secure efficient implementation of in-store activities/ product launches, in accordance with commercial plan.
- Propose store costs and personnel budgets, follow-up and report on a regular basis.
- Monitor and report on Flagship Store's business targets and KPI's (e.g. consumer satisfaction, traffic, sales, consumer insights). Propose necessary actions to increase results.
- University degree in marketing/economics/management or equivalent, and/or three years of relevant professional experience within the retail/consumer experience industry.
- Experience in store management, with proven successful results.
- Excellent leadership and management abilities.
- Good communication skills, proficiency in Swedish and English is required.
- Strong understanding of customer service principles and practices with an ability to translate insights into actionable initiatives.
- Strong networking and stakeholder management skills.
- Highly organized and structured personality.
- Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.